Working with Nicole on The Hearthstone @ Sugar Mountain was an outstanding experience from start to finish. Designing a successful short-term rental requires much more than simply making a property look good — it requires creating an experience that stands out to guests while also being functional, durable, and marketable. She completely understood that balance and delivered beyond expectations.
 

Her attention to detail, creativity, and passion for the project showed in every decision she made. She helped create a space that feels warm, elevated, memorable, and perfectly aligned with the mountain retreat experience we wanted guests to have.
 

What truly set her apart was how invested she became in the success of the property. She consistently went above and beyond the scope of work we originally hired her for, helping coordinate additional details that were critical to launching the rental successfully — including sourcing movers and helping arrange photographers for the listing. She treated the project as if it were her own.

Throughout the entire process, she was professional, responsive, collaborative, and incredibly easy to work with. Her guidance added tremendous value not only from a design standpoint, but also from an STR business perspective.
 

I would highly recommend her to anyone looking to design or elevate a short-term rental property. We could not be happier with the final result at The Hearthstone @ Sugar Mountain.

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— John and Karen Todd